Frequently Asked Questions
Everything you need to know about your Bell Tent UK order
What is the standard delivery timeframe for orders within the UK?
We offer standard shipping via premium couriers which typically takes 3-5 business days. Express next-day delivery options are available at checkout for orders placed before 1:00 PM GMT.
What is your return policy for apparel and accessories?
We offer a 30-day return policy. Items must be in their original, unworn condition with all tags attached. Please use our online portal to generate a prepaid return shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or contacting our style team for advice.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.
Are your products ethically sourced?
At Bell Tent UK, we are committed to sustainability. 80% of our current collection is made from GOTS-certified organic cotton or recycled materials, and we only work with factories that pass rigorous fair-labor audits.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer service team via live chat or email.